Privacy Policy
Privacy policy
Last updated: 02/08/2026
Untamed Community CIC (“Untamed”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal data fairly, transparently and securely.
This Privacy Policy explains how we collect, use, store and protect personal information when you use the Untamed Community website and the Untamed Actor Directory (“the Directory”).
This policy applies to all website visitors, registered users, performers and industry professionals who use our services.
1. Who We Are
Untamed is the data controller responsible for the personal information collected through this website and the Untamed Actor Directory.
If you have any questions about this Privacy Policy or the way we process your personal data, you can contact us at:
Email: info@untamedcommunity.com
2. Information We Collect
a. Information You Provide
Depending on how you use the website, we may collect:
- Name
- Email address
- Phone number (if provided)
- Location or professional base
- Username and account information
- Membership details
- Payment confirmation (payments are processed securely by Stripe; we do not store payment card details)
- Performer profile information, including:
- Headshots and profile images
- Showreel
- Playing age (not date of birth)
- Ethnicity, disability and other diversity information (optional)
- Skills
- Training
- Professional credits
- Representation details
- Contact preferences
- Messages submitted through contact forms
- Communications sent directly to Untamed
b. Information Collected Automatically
When you visit our website we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Security and login information
- Essential cookies required for website functionality
- Information generated by security tools such as Google reCAPTCHA to help protect the website against spam and abuse
We do not use advertising cookies or sell personal data for marketing purposes.
3. Performer Profiles
The Untamed Actor Directory enables performers to create professional profiles so they can be discovered by registered users of the Directory.
Profile information may include:
- Name or stage name
- Headshots
- Playing age
- Professional base
- Skills
- Training
- Professional credits
- Representation details
- Profile photographs
- Other information chosen by the performer
Email addresses are not displayed on performer profiles.
Initial contact is made through the Directory’s contact form. Performers decide whether to continue communication outside the Directory and whether to share any additional contact details.
By creating a performer profile, users acknowledge that the information they choose to display will be visible to registered Directory users.
4. How We Use Your Information
We use personal information to:
- operate and manage the website and Directory;
- create and display performer profiles;
- facilitate communication between registered users and performers through the Directory;
- process memberships and payments;
- provide customer support;
- communicate important account information;
- improve our services and user experience;
- maintain the security and integrity of the platform;
- comply with legal, regulatory and accounting obligations.
We do not sell, rent or trade personal information to third parties.
5. Lawful Basis for Processing
Under UK GDPR, we process personal data using one or more of the following lawful bases:
- Contract – where processing is necessary to provide membership and Directory services.
- Consent – where you choose to provide optional profile information or where consent is otherwise required.
- Legitimate Interests – to operate, improve and protect the website and Directory.
- Legal Obligation – where we are required to retain information for taxation, accounting or other legal purposes.
6. Sharing Your Information
We may share limited personal information with trusted third parties where necessary, including:
- website hosting providers;
- payment processor (Stripe);
- email and IT service providers;
- professional advisers, including accountants or solicitors;
- regulatory or law enforcement authorities where required by law.
We do not sell or share personal information with third parties for advertising or marketing purposes.
We only share information where necessary to provide our services or meet legal obligations.
7. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
These measures include:
- SSL/TLS encryption (HTTPS);
- password-protected user accounts;
- restricted administrator access;
- website security monitoring;
- spam protection;
- secure payment processing through Stripe.
While we take reasonable steps to protect personal information, no online service can guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- maintain active accounts;
- provide Directory services;
- comply with legal and financial obligations;
- resolve disputes;
- enforce our Terms & Conditions.
Where users request deletion of their account, personal information will be deleted or anonymised unless we are legally required to retain certain records.
Certain information (such as payment and accounting records) may be retained where required by law for taxation, accounting or other legal obligations.
9. Your Rights
Under UK GDPR, you have the right to:
- access your personal information;
- correct inaccurate information;
- request deletion of your data;
- restrict processing;
- object to processing;
- request a copy of your personal data (data portability);
- withdraw consent where processing relies on consent.
To exercise any of these rights, please contact:
info@untamedcommunity.com
We aim to respond within one calendar month.
If you are dissatisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
10. Age Restriction
The Untamed Actor Directory is intended for users aged 18 and over.
We do not knowingly collect personal information from anyone under 18. If we become aware that such information has been collected, we will delete it as soon as reasonably practicable.
11. Cookies
We use essential cookies necessary for:
- website functionality;
- user authentication and login;
- security;
- fraud prevention.
Our website also uses Google reCAPTCHA to help protect forms against spam and automated abuse.
We do not use advertising or profiling cookies.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies before providing personal information.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this website together with the date it was last updated.
Continued use of the website after changes are published constitutes acceptance of the updated Privacy Policy.
14. Contact
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Untamed
Email: info@untamedcommunity.com